Good sources must be hard to come by. it is what it is.
Im in the us and its been a couple weeks i was told to use there domestic source basic but idk if it was the wrong site i hope not.
You need to get in contact through the site or with one of their reps with your order info, tracking data, etc and they'll help you out. Their reps are not exactly difficult to find if you've done your research...
I know there have been many delays in responding to emails for a few weeks now, which is why I recommend PMing a rep instead for a quicker look into the issue.
Hey I appreciate it ill do that thanks for the advice. I wonder if their actual site is secure cause the one i went through was not.